FAQ
Frequently asked questions
Are the prices listed inclusive of GST?+
All unit prices on this portal exclude GST.
Do you offer full installation? assembly? placement? rubbish removal?+
We have the ability to quote per job for for all assembly, placement and rubbish removal from local deliveries to interstate from our trusted crew of removalists.
I am not really sure what will work in the space- are you able to help?+
With over 20 years experience in the industry, we are confident that we can offer the best advice with our inhouse design team. From design and styling concept and mood boards for inspiration down to installation, layout and placement. Contact us directly on 0424 477 794 for a consultation with the team.
We are needing large quantities of product, can we order containers direct?+
We have the capability to import containers directly for large orders- Contact us directly on 0424 477 794 for a consultation with the team.
We are needing help to procure items not listed on your website- can you help?+
We have a large sourcebook of local and international suppliers- bring to us your brief and let us find all the solutions. Send us images to trade@thefurnitureshack.com.au or give us a call on 0424 477 794 to discuss what will work best for your project.
I see you sell bean bags (covers only) - can you supply them already filled?+
Of course! let us do the hard work- we can supply and fill the bean bags so that they arrive to you ready to use :)
Payment
Payment options
Payment in full is required prior to dispatch.
Credit card payment
Please call 0424 477 794 to pay via Visa/Mastercard (no fee) or AMEX (1.95% surcharge).
Direct deposit payment
The Furniture Shack Pty Ltd (NAB)
BSB: 084 129 · ACC: 57 165 0656
Please email remittance advice to trade@thefurnitureshack.com.au when paying by direct deposit.
Your payment reference is the order number shown on your invoice.
Still have a question? Get in touch — the trade team is happy to help.